OSI COLLECTION SERVICE - They are unprofessional and unwilling to send me supporting documents for a debt.
I received a collection notice and when I called to nquire about this debt.The representative Mr.
Berry or Barry basically told me why was I grumbling about receiving a collection notice. I then told him that I had no problem paying the bill but would like an itemized statement. Simply because the government had already told me that my bill was 612.00 and OSI was trying to collect 896.34. That was the original balance from 2005.
The government already took 432.00 which was my tax return. I had spoken with a rep from Army Airforce Exchange and the rep told me that by the time I receive my taxes in 2008 my balance would be 612.00. As it turns out OSI is telling me that this will be reported as unpaid to the credit bureaus and it will be a negative mark on my credit report. The representatives are very munprofessional.
When I asked to speak with a manager he told me, "No" because what would that solve. He then told me that I was wasting his time and he was disconnecting my call and I told him I would only keep calling.
he then hung up on me.