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Home  »  Consumer Reviews  »  GOVERNMENT  »  They are unprofessional and unwilling to send me supporting documents for a debt.
They are unprofessional and unwilling to send me supporting documents for a debt.
Mar 14, 2008
OSI COLLECTION SERVICE complaint by Dawncalpito
I received a collection notice and when I called to nquire about this debt. The representative Mr.

Berry or Barry basically told me why was I grumbling about receiving a collection notice. I then told him that I had no problem paying the bill but would like an itemized statement. Simply because the government had already told me that my bill was 612.00 and OSI was trying to collect 896.34. That was the original balance from 2005. The government already took 432.00 which was my tax return. I had spoken with a rep from Army Airforce Exchange and the rep told me that by the time I receive my taxes in 2008 my balance would be 612.00. As it turns out OSI is telling me that this will be reported as unpaid to the credit bureaus and it will be a negative mark on my credit report. The representatives are very munprofessional. When I asked to speak with a manager he told me, "No" because what would that solve. He then told me that I was wasting his time and he was disconnecting my call and I told him I would only keep calling. he then hung up on me.
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1. Written by Jeremy, on 05-05-2008 22:32

I Have A Outstanding Debt From AAFES and Now reading this i wonder if their actually doin anything. i know they take it out direct every month and i do get a reciept showing my balance evry month. they did tack on 1500 to the bill and told me that if i didnt give them a account to draw $$ from they would garnish my check and press charges. i hope im not paying for nothing

2. Written by Jeremy, on 29-04-2008 18:39

I had the same thing w/ mike and dawn, i got a call from a Bill Stockton, he didn't i.d. himself or anything. I was dumb enough to fall for his cold calling and gave him information willingly. He called me several times, when i gave him a false check to pay for this "debt" (which wasn't even possible) to buy time. After few more attempts to "fix" the falty check, i asked him why i owed the debt to see if his story is consistient, it turns out he gave me a different story and amount owed. I confronted him about it and he got angry and said he would take it to the next level. I reported to the credit bureaus to inform me if anything is opened in my name. This is a total scam and if you're a g.i. in any military service who's served in iraq, dont believe anything they say because THEY DONT HAVE EVIDENCE TO SUPPORT THEIR CLAIMS!!!!

3. Written by Mike, on 21-04-2008 19:50

Just had the SAME exact thing happen today with OSI and AAFES. I received a notice and called to find that they had added over 1400.00 in "fees and penalties" to the bill. This bill was already on a payment plan and current. 

Miserable rep.

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